Trusted BPO Services Since 2010

Streamline Your Business With Expert Solutions

We provide end-to-end BPO services including call center operations, medical billing, revenue cycle management, and back-office support — helping businesses cut costs and boost efficiency.

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Who We Are

ProConnect BPO Solutions is a full-service outsourcing company specializing in call center management, medical billing, accounts receivable, data entry, and customer support. We work with healthcare providers, insurance companies, financial firms, and businesses of all sizes to deliver measurable results and operational excellence.

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Data Entry & Back Support

High-volume data entry, document processing, CRM management, and virtual assistant services with guaranteed accuracy.

Medical Billing & Coding

Accurate ICD-10 coding, claims submission, denial management, and full revenue cycle management for healthcare providers.

Call Center Services

24/7 inbound and outbound call center solutions including customer support, telemarketing, lead generation, and appointment scheduling.

Help Desk Support

Tier 1 and Tier 2 technical support, remote troubleshooting, and software assistance for your business and customers.

Accounts Management

Efficient AR follow-up, payment posting, insurance verification, and collections to maximize your cash flow.

Customer Support Services

Multichannel customer support via phone, email, and live chat — delivering exceptional client experiences on your behalf.

Case Studies

Explore how we streamline workflows, maximize revenue collection, and elevate customer experience metrics for companies worldwide.

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VIEW ALL CASE STUDIES

Industries We Serve

Deploying tailored BPO infrastructure, compliant workflows, and specialized teams across core global sectors.

"Flawless HIPAA Compliance and Immediate ROI"

Partnering with Orbis BPO transformed our operational efficiency overnight. Their medical billing team eliminated our persistent billing errors, while their 24/7 call center infrastructure completely secured our patient communication pipelines. They do not just provide outsourced staff; they deliver precision, institutional security, and absolute reliability.
testimonial
David Vance, MHA
Director of Operations

Meet Our Leadership

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team 1

Joanne Williams

Founder

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Fred Buster

Director OPS

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Lisa Hoffman​

Director HR

Ready to Optimize Your Business Operations?

Contact our solution architects today to reduce your overhead costs by up to 60% while maintaining absolute compliance and quality.

REQUEST A PROPOSAL
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